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江南渡假村客房 驚見壁虎屎、死蟑螂
Oct 28th 2013, 00:43

【方翊倩/綜合報導】本月初陳小姐一家到台南市柳營區台糖尖山埤江南渡假村住宿,但進入小木屋內就發現屋角滿是灰塵,還有壁虎排泄物,換一間房後驚見死蟑螂,不禁抱怨:「品質真差!」

今日出版的《蘋果》報導,陳小姐本月5日和媽媽、妹妹前往江南渡假村準備入住小木屋,一晚要4000多元,入內後發現有壁虎排泄物,向櫃檯反映,櫃檯告知可換房間。沒想到換到新房後,卻在床舖旁看到死蟑螂,隔天退房時,將手機拍到蟑螂的照片向櫃檯反映,服務人員態度卻相當冷淡,讓他們非常不滿。

對此,江南渡假村表示,除對房務部人員口頭警告,要求加強房務整潔,也向消費者致歉,顧客下次光臨,將會提供餐飲招待補償。

陳小姐在台糖尖山埤江南渡假村的房間內發現死蟑螂(箭頭處)。投訴人提供

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